Tickets

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Where can I buy tickets?

The best place to buy tickets is directly through us online at tickettailor.com/events/camerataireland — with no booking fee applied.

If you'd prefer to book in person or over the phone, you can do so through our ticketing partner Visit Belfast, located at 9 Donegall Square North, Belfast, BT1 5GB.

For some events, tickets may also be available on the door, subject to availability, with both cash and card payments accepted. To avoid disappointment, we recommend booking in advance where possible.

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I haven't received my order confirmation or ticket? 
If you have purchased a ticket to any Clandeboye Festival event from our online box office you will receive an order confirmation email directly after purchase. If you think you haven't received your confirmation email, make sure to check your spam folder.  

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If you can't find your tickets in your email inbox, you can resend them by following this link: https://app.tickettailor.com/find-tickets

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Do I need to print my tickets? 
No, you don’t need to print your tickets. You can present your ticket on your phone/device for it to be scanned. 

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What should I do if somebody else has my ticket?
You will need to have your ticket scanned at the entrance to the Banqueting Hall or Chapel. If you are waiting for someone who has your ticket, the best place to meet is in the Courtyard of the Clandeboye Estate.

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Can I purchase tickets as a gift for someone else, if so, how? 

Of course! Simply enter the recipient's contact details during the booking process so their tickets can be sent directly to them. If you run into any issues purchasing tickets as a gift, our Box Office team will be happy to help. See above for contact details.

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Can I reserve seating? 

Reserved seating is only available to Friends of Camerata Ireland and Festival Saver ticket holders. Requests must be made at least 48 hours before the event and are allocated on a first come, first served basis.

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Is there a group booking discount?

We'd love to welcome your group to the festival! For parties of 10 or more please get in touch via the contact details above, and we'll take care of you.

 

How do I book banquet tickets?

Banquet tickets are currently available for groups of 10 or more. To book in your group, please contact our Box Office, see above for contact details.   Individual tickets may be released at a later date — keep an eye on our social media channels for updates.

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Refund Policy

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Refund protection is available for online purchases through our ticketing partner XCover and can be added at checkout.  All refund claims must be made via XCover, our Box Office Team cannot process refunds for you.

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If you have not purchased refund protection, unless the event is cancelled, all sales are final. However, if you can no longer attend the performance you bought tickets for, please contact our Box Office as soon as possible. Subject to availability, we may be able to transfer your ticket to another Clandeboye Festival concert. See above for contact details.  

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Venue Information

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I have accessibility requirements, how can I ensure venue access? 
Accessible seating is available and we want everyone to enjoy the festival comfortably. If you, or a member of your party, is, a wheelchair user or has any mobility requirements, please inform Box Office at the time of booking, and we will do everything we can to accommodate you. See contact details above. 

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How do I get there? 

We're located on the Clandeboye Estate, just off the A2 between Belfast and Bangor. 

 

Is there parking on site?

Ample free parking is available on site at Clandeboye Estate

 

Is there a taxi service? 

There are several taxi firms operating in Bangor. As the festival is a popular local event, we strongly recommend booking in advance for both drop-off and collection. A taxi rank is also available at Bangor train station.

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When should I arrive?

Doors open 30 minutes before each performance, giving you plenty of time to settle in, pick up a programme, and find your seat. Please note that performances start promptly and latecomers cannot be admitted in some cases.

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What happens if I arrive a little late?
If you arrive late, the ushers will advise you on when there will be a break (if any) during the performance upon which you will be admitted to the venue. If you have reserved seating in the front rows, you will not be permitted to take up these seats until the interval (if any) to avoid disturbing the performers. 

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Is there a bar or catering on site?

The bar is open for all evening performances. Please note that drinks are not permitted inside the Banqueting Hall. For lunchtime concerts, a light lunch and tea and coffee are available to purchase in Dendron Lodge from 12–1pm, Monday to Friday.

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Concert Information

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Do you have any family-friendly events? 
Yes! Our popular Family Concert takes place on Monday, 23rd August and is open to all ages!

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Is there a dress code?
There is no dress code.

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Will programmes be available?

Beautifully designed festival programmes are available to purchase at the ticket office throughout the festival and are the perfect memento of our 25th anniversary. Festival Saver ticket holders receive a complimentary programme.

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Can I take food and drink into the Banqueting Hall?
Food and drink are not permitted in the Banqueting Hall.

 

Can I take photos or record during concerts?

We kindly ask that you refrain from taking photos or videos during performances, out of respect for our artists and fellow audience members. You're very welcome to capture the atmosphere before the concert and during the interval!

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Smoking/Vaping

Smoking and vaping are not permitted inside any of the Clandeboye Estate buildings. A designated smoking area is available in the Courtyard.

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Mobile Phones
Please ensure all mobile devices and alarms are switched off before entering the performance spaces.